Empatica
Empatica

Legal & Compliance

Empatica’s constant and decisive efforts aim at ensuring the safety, effectiveness, and quality of its medical devices as well as providing products that meet customer and applicable statutory and regulatory requirements.

Quality & regulatory

Empatica’s constant and decisive efforts aim at ensuring the safety, effectiveness, and quality of its medical devices as well as providing products that meet customer and applicable statutory and regulatory requirements. To maintain this level of quality and to increase tangible customer satisfaction, we rely upon the effective application of our quality management system.


QUALITY MANAGEMENT SYSTEM

UNI CEI EN ISO 13485:2021 quality management system certification


US FDA (21 CFR Part 820) compliance

We are fully compliant with the US FDA Quality System Regulation. View our Establishment Registrations on the FDA website

PRODUCT CERTIFICATIONS AND APPROVALS

Australia - Devices listed in ARTG

Europe CE Marking certificate

United States - FDA 510(k) cleared

PRODUCT INSTRUCTIONS FOR USE

Manuals


TERMS & CONDITIONS

Read our Terms & Conditions

Information Security

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how Empatica manages security. This state-of-the-art international security standard specifies the following:

  • Empatica systematically evaluates its information security risks, taking into account the impact of threats and vulnerabilities.

  • Empatica implemented an overarching Information Security Management process to ensure that the information security controls meet internal and external needs.

This certification is performed by independent third-party auditors. Empatica's compliance with these internationally-recognized standards is evidence of our commitment to information security at every level of our organization, and that Empatica's security program is in accordance with industry-leading best practices.

Privacy

Your privacy is important to us, and we are committed to protecting it. Empatica has established policies and procedures to ensure your personal information is handled responsibly and in accordance with applicable data protection and privacy laws.

Please check our Privacy Policies:

Embrace2 & Companion Apps

Empatica Health Monitoring Platform participant policy

Empatica Health Monitoring Platform EpiMonitor policy

Empatica Health Monitoring Platform - Data Processing Agreement

Empatica website

Safety

Empatica takes great care in designing, developing, and manufacturing its medical devices with the highest safety standards. Our products have been developed and tested according to the requirements of the following international standards:


  • ISO 14971:2019 - Medical devices — Application of risk management to medical devices

  • IEC 60601-1:2005/A1:2012 - Medical electrical equipment - Part 1: General requirements for basic safety and essential performance

  • IEC 60601-1-2:2014 - Medical electrical equipment - Part 1-2: General requirements for basic safety and essential performance - Collateral Standard: Electromagnetic disturbances - Requirements and tests

  • IEC 60601-1-6:2010 + AMD1:2013 - Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability

  • IEC 60601-1-11:2015 - Medical electrical equipment - Part 1-11: General requirements for basic safety and essential performance - Collateral Standard: Requirements for medical electrical equipment and medical electrical systems used in the home healthcare environment

  • FCC Rules: Code of Federal Regulations (CFR) no. 47, Part 15 Subpart C Section 15.247

  • ETSI EN 301 489-17 V3.2.4 (2020-09)

  • ETSI EN 300 328 V2.2.2 (2019-07)

  • IEC 62304:2015 - Medical device software - Software life cycle processes

  • IEC 62366-1:2015 - Medical devices - Part 1: Application of usability engineering to medical devices

  • ISO 10993-1:2018 - Biological evaluation of medical devices — Part 1: Evaluation and testing within a risk management process

  • ISO 10993-1:2018 - Biological evaluation of medical devices — Part 1: Evaluation and testing within a risk management process

  • ISO 10993-10:2010 - Biological evaluation of medical devices — Part 10: Tests for irritation and skin sensitization

Validation

Empatica validates its regulated products to ensure they are compliant and fit for their intended use. We also work with researchers, scientists, data analysts, physicians, and clinical trial sponsors to assist them with leveraging our product documentation in their own validation objectives.

Our procedures and methods for computerized system validation, including hardware and software, are based on regulatory requirements and industry standards and guidance such as GAMP 5.

Patents

The following patents apply to the Empatica products listed below, or use thereof. This page is intended to serve as notice under 35 U.S.C. § 287(a).


Embrace2 Issued Patents

CN ZL201480025005.8, CN ZL201530150916.0, HK 1219041, INT DM/087034, JP 1574467, JP 1574468, JP 1574469, JP 1574470, JP 1574471, JP 1574472, JP 1574473, JP 1574474, JP 6824608, US 10,506,944, US D760,395, US D867,599


E4 Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL201480025005.8, CN ZL201810147665.3, DE 2948043
ES 2948043, FR 2948043, GB 2948043, HK 1219041, IE 2948043, IT 1415506, IT 2948043, JP 6438891, JP 6686108, JP 6824608, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,506,944, US 10,679,599


EmbracePlus Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL201480025005.8, CN ZL201810147665.3, CN ZL202030228433.9, DE 2948043, EM 007954854-0001 - 007954854-0005, ES 2948043, FR 2948043, GB 2948043, GB 90079548540001 0079548540005, HK 1219041, IE 2948043, IT 1415506, IT 2948043, JP 6438891, JP 6686108, JP 6824608, NL 2948043, US 9,833,155,
US 10,134,378, US 10,285,602, US 10,506,944, US 10,679,599, US D934430


E4 Realtime Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 2948043, IT 1415506, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,679,599


E4 Manager Issued Patents


AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 1415506, IT 2948043, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,285,602


E4 Connect Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 2948043, IT 1415506, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,679,599


Empatica Care Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL 201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 2948043, IT 1415506, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,679,599


Research Portal Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL 201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 1415506, IT 2948043, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,679,599


SDK E4 Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL 201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 2948043, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,679,599


SDK EmbracePlus Issued Patents

AT 2948043, AU 2014208391, AU 2017264977, CN ZL201480013880.4, CN ZL 201810147665.3, DE 2948043, ES 2948043, FR 2948043, GB 2948043, IE 2948043, IT 1415506, IT 2948043, JP 6438891, JP 6686108, NL 2948043, US 9,833,155, US 10,134,378, US 10,285,602, US 10,679,599


Other patents pending.


This list of patents was last updated on February 11, 2022.

Trademarks

The following is a non-exhaustive list of Empatica’s trademarks. The absence of a product or service name or logo from this list does not constitute a waiver of Empatica’s trademark or other intellectual property rights concerning that name or logo.


Empatica

  • European Union 015415839

  • China (People's Republic)/INTL 1335984

  • Int'l Registration - Madrid Agreement / Protocol 1335984

  • Japan/INTL 1335984

  • Korea, Republic of/INTL 1335984

  • Switzerland/INTL 1335984

  • Italy 362022000010760

  • Italy 302016000047145

  • United States of America/INTL 5,499,800

  • United Kingdom UK00801318930

  • United Kingdom UK00915415839


Embrace

  • European Union INTL 1318930

  • Int'l Registration - Madrid Agreement / Protocol 1318930

  • Switzerland/INTL 1318930

  • Australia/INTL 1809689

  • United States of America 5,375,865


Empatica Logo

  • European Union 015415854

  • China (People's Republic)/INTL 1353983

  • Int'l Registration - Madrid Agreement / Protocol 1353983

  • Japan/INTL 1353983

  • Korea, Republic of/INTL 1353983

  • Switzerland/INTL 1353983

  • Italy 302016000047148

  • China (People's Republic) 36539948

  • United States of America/INTL 5,430,535

  • United Kingdom UK00915415854

  • European Union 010746196

  • Italy 362022000010739

  • United Kingdom UK00910746196


This list of trademarks was last updated on September 5, 2022.

Academic Vendor Information

To assist our academic customers in completing their vendor qualification form for the Empatica Health Monitoring Platform, we have prepared a detailed documentation pack.


This information can be used to facilitate your organization’s review and approval process. Please note the information contained is relevant to the Professional plan only.


Click here to download vendor documentation


Do you want to talk to our compliance team?

You can contact us via email at compliance@empatica.com